Before you enter a flooded area
If water may have reached electrical outlets, appliances, a live panel or other energized equipment, do not enter. If the water may be contaminated or the structure may be unsafe, keep people and pets away until the area has been assessed.
Helpful details for your call
- Full property address and town
- House, apartment, condo or co-op
- Likely source of the water
- Approximate depth and rooms affected
- When the water started or was discovered
- Access, parking or building-management requirements